Meezan.tv - Privacy Policy

Introduction

Meezan tv (“we”) promises to take great care with your personal data, and we commit to protect any personal information we obtain about you. We aim to be clear when we collect your data, and not to do anything you would not reasonably expect.

This privacy policy states how we collect, store and use data.

Who are we?

Meezan Tv is a non-registered charity and company limited by guarantee registered with Companies House of England and Wales (no. 07749694).

What information do we collect?

We only collect personal data relevant to the type of interaction you have with Meezan tv. Our primary goal in collecting information is to provide you with a smooth and efficient experience while using our services.

Information you give us directly

In general, you can visit this Site without telling us who you are or revealing any information about yourself and our web server may collect the IP addresses. However we ask you for a range of personal information when you complete our online forms for specific purposes, such as subscribing to the newsletter or making a donation.

The personal information we collect, store and use might include:

  • your name and contact details (including postal address, email address, country and telephone number);
  • your date of birth;
  • your contents language preference;
  • information about your activities on our website and about the device used to access it, for instance your IP address and geographical location;
  • your bank or credit card details. If you make a donation online or make a purchase, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions;
  • any other personal information shared with us;

Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion. We do not collect sensitive data about you.

When you visit this website

We also collect personal information about website (s) usage through cookies ( click here see the section on Cookies, Google Analytics and third party cookies ) and server logs, which track the IP addresses of users visiting our site and the pages they visit. This information will be used to manage the web system, troubleshoot problems and to improve the content of our site.

We also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") to understand how visitors engage with our website and so we can improve it. See the section on Google Analytics below.

Social Media

When you interact with us on social media platforms such as Facebook and Twitter we may obtain information about you (for example, when you publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms.

Please note the personal details gathered by us may not be limited to the above-mentioned categories depending on that services you sign up for with Meezan tv.

How do we use your information

We may use your information for a number of different purposes, which may include:

  • Provide you with information about our work activities, events and services.
  • Deal with your enquiries, requests and complaints.
  • Update you about recently uploaded and important contents available on site.
  • Manage our website and troubleshoot any problems
  • Track the effectiveness of our website and monitor how users interact with them
  • Sending you our newsletter
  • Complying with our legal obligations policies and procedures
  • Administering membership and subscribers records
  • Confirm receipt of donations (unless you have asked us not to do this)
  • Keeping a record of your relationship with us;
  • Conducting analysis and market research so we can understand how we can improve our services, contents or information;
  • Seeking your views or comments on the services we provide;
  • Notifying you of changes to our services;
  • Sending you communications which you have requested and that may be of interest to you. These may include information about campaigns, fundraising appeals and activities.

With whom does Meezan tv share your information?

As a general rule, Meezan tv will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. When you are using our secure online donation area you are going through to a partner companies, PayPal and World Pay and it is clear on the donation page when you are going through to their sites. The information you give, such as your credit card number and contact information is provided so that the transaction can take place.

Use of External Services

Meezan tv uses third parties to help us keep you informed with whom we may need to share your data for these specific purposes only. Currently we use Sendgrid to deliver our emails. Their privacy policy is available here. Other than these services which we use in connection with our operations, Meezan tv will not sell, rent or give your information to third parties.

How long will Meezan tv keep your personal information?

We will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored for depends on the information in question and what it is being used for. For example, if you ask us to unsubscribe and not to send you marketing emails, we will stop storing your emails for marketing purposes (though we’ll keep a record of your preference not to be emailed).

We continually review what information we hold and delete what is no longer required. We never store payment card or bank account details information.

We review our retention periods on a regular basis.

How do we protect your personal information?

We take appropriate measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as long as is reasonable and necessary.

Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website, so any transmission is at the user’s own risk. However, When you are using our secure online donation area you are going through to a partner companies, PayPal and World Pay to process payment securely according to the Payment Card Industry Security Standards.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Economic Area (“EEA”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA. You should be aware that these countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.

If you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services. We undertake regular reviews of who has access to information that we hold to ensure that your info is only accessible by appropriately trained staff, volunteers and contractors.

Accessing and updating personal info

The accuracy of your individual identifying information is important to Meezan Tv. You can change any of your marketing preferences at any time (including telling us that you don’t want us to contact you for marketing purposes) by:

  • Indicating that you do not wish to receive our marketing emails by clicking the ‘unsubscribe’ link in at the end of our marketing emails;
  • Asking us to stop sending you texts/whatsapp mssages by sending us an "opt-out" message, following the instructions we provide you in the texts/whatsapp mssages you receive from us;
  • Contacting us by email at admin@meezan.tv

Use of 'cookies'

Like many websites, Meezan tv uses cookies in order to provide you with a more personalised web service.

A cookie is a text-only string of information that we pass to your computer's hard disk through your web browser so that the website can remember who you are and your preferred contents language. Cookies cannot be used by themselves to identify you.

For more information about cookies, please see www.allaboutcookies.org. If you do not wish to receive cookies, you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if cookies are disabled, so in order to enjoy the Meezan tv site to the full we recommend that you leave them switched on.

For instructions on how to stop cookies being installed on your browser, please see www.allaboutcookies.org/manage-cookies.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognising you on return visits to this site by disabling cookies on your browser.

Links to other websites

Our website may contain links to other websites run by other organisations. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the privacy policy of that third party site.

We do not knowingly collect information from children

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to provide us with their personal information. In the event we learn that we collected personal information from anyone under the age of 18, we will delete that information as quickly as possible.

If you believe that we might have any information from or about anyone under the age of 18, or if you wish to remove or request and obtain removal of content and information, please contact us at admin@meezan.tv

Changes to this Privacy Policy

We’ll amend this Privacy Policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. The current version of our Privacy Policy will always be posted on our website so please visit our website and read the privacy policy each time you share your personal information with us.

What are your rights?

Your legal rights

You have the right to ask us to correct any incorrect personal information we store about you, to delete personal information, or otherwise restrict our processing, or to receive an electronic copy of the personal information you provided to us. 

To ask for a copy of the information we hold, or to ask us to correct or otherwise alter our current processing, please email us at admin@meezan.tv 

No fee usually required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

Your acceptance of our Privacy Policy

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, Please contact us at: admin@meezan.tv.